ยท3 min read
The 2am lockout call: the most expensive voicemail in trades
Lockout calls average $185 in immediate revenue and 70% conversion to a future service. Most go to voicemail.
The customer locked out of their car at 2am does not have time for voicemail. They will keep dialing locksmiths until somebody answers. Whoever does, gets the job - and usually the next rekey job for that household too.
For a locksmith, an AI receptionist is not a luxury. It is the difference between owning the after-hours market and giving it to the regional franchise that has a 24/7 call center.