·3 min read
Why Monday morning is robocall hour
Spam dialers wake up at 8am Eastern. Your real customers are calling in the same window.
Robocall dialing software targets the same business-hours window your real customers do. Monday 8-10am is the worst overlap. CSRs spend the first two hours of the week saying "no thank you" to warranty scams while real callers wait on hold.
An upstream spam filter that intercepts the robos before they ring you back saves the morning. It also saves the CSR's mood, which matters more than most owners admit.